Maslow SA · Executive Study Programme · Hangzhou, China
See how 10,000 hotels in China run leaner, smarter, and more profitably — then bring that knowledge back to yours.
Maslow SA · 高管研修计划 · 中国杭州
亲眼见证中国1万家酒店如何以更少员工创造更高收益——带着答案回到您的酒店。
50% flight subsidy available via HRDC · Sales close 12 October 2026 HRDC可报销50%机票费用 · 报名截止：2026年10月12日
The problem问题所在
Malaysian independent hotel owners are running their properties the same way they did five years ago — while the market has moved on. The operators who attend this programme recognise themselves in at least three of the following.马来西亚独立酒店业主仍在用五年前的方式经营，而市场早已向前迈进。参加本项目的业主，通常在以下问题中至少认同三条。
Manual updates. Human error. Overbookings you didn't see coming.手动更新、人为失误、意外超额预订接连而来。
Your revenue data is scattered across OTA dashboards, WhatsApp messages, and paper records.收入数据分散在OTA后台、WhatsApp和纸质记录里。
You filled the room. The OTA got paid. Direct bookings are below 20%.房间住满了，钱却进了OTA的口袋。直接预订不足20%。
Chinese inbound tourism is recovering fast. Your property has no presence on the platforms they use.中国入境旅游快速复苏，但您的酒店在他们使用的平台上毫无踪迹。
Every day is operational. Strategy gets deferred. The gap widens.每天都在救火，战略一拖再拖，差距越来越大。
In China, independent hotels run enterprise-grade PMS at a fraction of Opera Cloud's cost. This programme shows you how.在中国，独立酒店以Opera Cloud一小部分的成本运行企业级PMS。本项目将告诉您如何实现。
The programme项目内容
This is not a tour dressed as training. Smart Hotel Operations is a structured immersion in China's most advanced hotel technology ecosystem — built for owner-operators who want to run a leaner, smarter, more profitable hotel.这不是披着培训外衣的旅游。《智能酒店运营》是对中国最先进酒店科技生态系统的深度沉浸体验，专为希望打造更精简、更智能、更盈利酒店的业主而设计。
Arrive Hangzhou. Airport pickup arranged. Welcome dinner with the programme cohort. First impressions of a city that has quietly become the world's most advanced hotel technology hub.抵达杭州，安排机场接送。与同期学员共进欢迎晚宴。初识这座悄然成为全球最先进酒店科技中心的城市。
Morning classroom at Hangzhou Polytechnic. Introduction to iHotel — the PMS system powering over 10,000 hotels in China. Afternoon: live system demonstration. Learn how a single dashboard unifies reservations, front desk, housekeeping, and channel management.上午在杭州职业技术学院课堂授课，介绍iHotel系统——驱动中国逾1万家酒店的PMS平台。下午进行实时系统演示，了解一个仪表盘如何统一管理预订、前台、客房和渠道。
Full-day immersion at a live operating hotel running iHotel in real conditions. See front desk operations, housekeeping workflow, and revenue management in action. A hotel running with fewer staff and better results than most Malaysian properties twice its size.全天深入参观一家在真实运营中使用iHotel的酒店。亲眼目睹前台运作、客房管理和收益管理的实际情况——以更少人员、更好成效运营，超越许多规模两倍的马来西亚酒店。
How Chinese travellers discover, research, and book hotels — and how your property can be visible to them. WeChat Official Account setup. Douyin content strategy for hotels. Ctrip and Chinese OTA onboarding. Your 90-day China market action plan.中国游客如何发现、研究和预订酒店，以及您的酒店如何让他们看见。微信公众号开设、酒店抖音内容策略、携程与中国OTA入驻，以及您的90天中国市场行动计划。
Closing ceremony and certificate presentation. Departure. You leave Hangzhou with a gap assessment, a 90-day implementation plan, and a network of Malaysian hotel owners who saw exactly what you saw.闭幕典礼与结业证书颁发，随后离境。您带着差距评估报告、90天实施计划，以及一群亲历同行的马来西亚酒店业主网络，离开杭州。
Why this. Why now.为什么是现在
HRDC claimabilityHRDC申领说明
This programme is structured and administered by Maslow SA, a registered HRDC training provider. Eligible Malaysian employers who contribute to the HRDC levy can claim the training and allowance costs opposite — making your actual out-of-pocket close to zero.本项目由HRDC注册培训机构Maslow SA负责管理。符合资格的马来西亚雇主可申领以下培训及津贴费用——实际自付费用接近于零。
HRDC claims breakdownHRDC申领明细
Maximum claim per participant, based on current HRDC training and allowance rates.基于当前HRDC培训及津贴费率，每位学员最高申领金额如下。
Programme partners项目合作伙伴
China-side delivery partner. Hangzhou. Trip.com-backed. Creators of iHotel PMS.中方执行合作伙伴，总部杭州，携程战略支持，iHotel PMS研发方。
Academic venue partner. One of China's leading hospitality education institutions.学术场地合作伙伴，中国领先的酒店管理教育机构之一。
Technology platform. 10,000+ hotels in China. Enterprise PMS, channel manager, revenue tools.技术平台，服务中国逾1万家酒店，集企业级PMS、渠道管理和收益工具于一体。
HRDC-registered training provider. Programme administration, levy application, and certification.HRDC注册培训机构，负责项目管理、税金申领及证书颁发。
Register your interest报名登记
No payment required at this stage. Submitting this form reserves your interest and triggers a personal call from our programme director to confirm your place and walk you through the HRDC application.此阶段无需付款。提交表格后，我们的项目主任将亲自致电确认您的名额，并协助您完成HRDC申请。
Fastest route最快联系方式
Most owners message Hoh directly. He answers the same day.大多数业主直接联系 Hoh，当天即可获得回复。